Privacy Policy

Last updated: 11 July, 2023

We, at The Au Pair Club, value your privacy and are committed to protecting your personal information. This Privacy Policy details how we gather, use, disclose, and manage your data. By using our service, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you use our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

This may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing address
2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to aid in spam detection. An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to check its usage. After approval of your comment, your profile picture is publicly visible in the context of your comment.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Cookies

If you leave a comment on our site, you may opt in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Otherwise, we do not share your personal information with third parties except as described in this policy or as required by law.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@theaupairclub.com

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